Account & Data Deletion Request

If you wish to delete your DVA Bolivia account and all associated personal data, you can request account deletion at any time by following the instructions below.

How to Request Account Deletion:
Please send an email from your registered email address to: [email protected]

Subject: Account Deletion Request - DVA Bolivia
Body: Please include your registered Email Address and User Name.

1. Data That Will Be Deleted

Upon processing your deletion request, the following data will be permanently removed from our database within 14 days:

Account Profile (Name, Email, Profile Picture, Authentication Credentials)
AI Crop Diagnosis History and Uploaded Plant Photos
In-app Chat Messages and Community Forum Posts

2. Data Retained for Legal Compliance

Certain limited transaction logs or regulatory data may be retained for up to 90 days solely for security, fraud prevention, or financial compliance requirements as per applicable local laws.

3. Questions?

If you have any issues or questions regarding data deletion, please contact our support team at [email protected].